GENERAL
Hi U-Reporter! Nat'l IT Authority requests ur help 2 make public service delivery more efficient. Will u participate this week? Yes or No
5 questions polled on this topic
9% response rate
33,119 responded out of 354,092 polled
May 2. 2017
Hi U-Reporter! Nat'l IT Authority requests ur help 2 make public service delivery more efficient. Will u participate this week? Yes or No
May 2. 2017
What is the biggest frustration you face in accessing government services? A. Time delays B. Costs C. Information getting lost D. Too much paperwork
May 2. 2017
Do you think your personal information collected by Government is safe? Yes or No
May 2. 2017
How can govt delivery of services 2 citizens b better? A.Put services on internet B.Share data between systems C.Design services w citizens D.Reduce cost
May 2. 2017
Last qn. In which sector do you face the most frustration when trying to access services? A. Health B. Works & Transport C. Justice, Law & Order D. Education

POLL RESULTS

MAY 2. 2017
Hi U-Reporter! Nat'l IT Authority requests ur help 2 make public service delivery more efficient. Will u participate this week? Yes or No
33,119 responded out of 354,092 polled
Female
95%
Yes
 
Yes
5%
No
 
No
0%
Dont Know
 
Dont Know

Male
95%
Yes
 
Yes
5%
No
 
No
0%
Dont Know
 
Dont Know
0-14
81%
Yes
 
Yes
19%
No
 
No
0%
Dont Know
 
Dont Know

15-19
93%
Yes
 
Yes
7%
No
 
No
0%
Dont Know
 
Dont Know

20-24
95%
Yes
 
Yes
5%
No
 
No
0%
Dont Know
 
Dont Know

25-30
96%
Yes
 
Yes
4%
No
 
No
0%
Dont Know
 
Dont Know

31-34
95%
Yes
 
Yes
5%
No
 
No
0%
Dont Know
 
Dont Know

35+
95%
Yes
 
Yes
5%
No
 
No
0%
Dont Know
 
Dont Know
94%
Yes
 
Yes
6%
No
 
No
0%
Dont Know
 
Dont Know
MAY 2. 2017
What is the biggest frustration you face in accessing government services? A. Time delays B. Costs C. Information getting lost D. Too much paperwork
24,905 responded out of 31,277 polled
Female
47%
Time delays
 
Time delays
25%
Costs
 
Costs
15%
Information getting lost
 
Information getting lost
13%
Too much paperwork
 
Too much paperwork

Male
50%
Time delays
 
Time delays
21%
Costs
 
Costs
14%
Information getting lost
 
Information getting lost
15%
Too much paperwork
 
Too much paperwork
0-14
44%
Time delays
 
Time delays
38%
Costs
 
Costs
6%
Information getting lost
 
Information getting lost
12%
Too much paperwork
 
Too much paperwork

15-19
43%
Time delays
 
Time delays
26%
Costs
 
Costs
18%
Information getting lost
 
Information getting lost
14%
Too much paperwork
 
Too much paperwork

20-24
48%
Time delays
 
Time delays
24%
Costs
 
Costs
14%
Information getting lost
 
Information getting lost
14%
Too much paperwork
 
Too much paperwork

25-30
50%
Time delays
 
Time delays
23%
Costs
 
Costs
13%
Information getting lost
 
Information getting lost
14%
Too much paperwork
 
Too much paperwork

31-34
54%
Time delays
 
Time delays
19%
Costs
 
Costs
13%
Information getting lost
 
Information getting lost
14%
Too much paperwork
 
Too much paperwork

35+
53%
Time delays
 
Time delays
19%
Costs
 
Costs
15%
Information getting lost
 
Information getting lost
13%
Too much paperwork
 
Too much paperwork
49%
Time delays
 
Time delays
22%
Costs
 
Costs
14%
Information getting lost
 
Information getting lost
14%
Too much paperwork
 
Too much paperwork
MAY 2. 2017
Do you think your personal information collected by Government is safe? Yes or No
23,450 responded out of 26,204 polled
Female
44%
Yes
 
Yes
56%
No
 
No

Male
43%
Yes
 
Yes
57%
No
 
No
0-14
55%
Yes
 
Yes
45%
No
 
No

15-19
49%
Yes
 
Yes
51%
No
 
No

20-24
44%
Yes
 
Yes
56%
No
 
No

25-30
41%
Yes
 
Yes
59%
No
 
No

31-34
42%
Yes
 
Yes
58%
No
 
No

35+
46%
Yes
 
Yes
54%
No
 
No
43%
Yes
 
Yes
57%
No
 
No
MAY 2. 2017
How can govt delivery of services 2 citizens b better? A.Put services on internet B.Share data between systems C.Design services w citizens D.Reduce cost
20,999 responded out of 23,853 polled
Female
12%
Put services online
 
Put services online
11%
Share data
 
Share data
41%
Design with citizens
 
Design with citizens
36%
Reduce costs
 
Reduce costs

Male
12%
Put services online
 
Put services online
11%
Share data
 
Share data
44%
Design with citizens
 
Design with citizens
33%
Reduce costs
 
Reduce costs
0-14
12%
Put services online
 
Put services online
6%
Share data
 
Share data
47%
Design with citizens
 
Design with citizens
35%
Reduce costs
 
Reduce costs

15-19
15%
Put services online
 
Put services online
12%
Share data
 
Share data
33%
Design with citizens
 
Design with citizens
40%
Reduce costs
 
Reduce costs

20-24
13%
Put services online
 
Put services online
10%
Share data
 
Share data
39%
Design with citizens
 
Design with citizens
38%
Reduce costs
 
Reduce costs

25-30
11%
Put services online
 
Put services online
12%
Share data
 
Share data
45%
Design with citizens
 
Design with citizens
32%
Reduce costs
 
Reduce costs

31-34
11%
Put services online
 
Put services online
12%
Share data
 
Share data
50%
Design with citizens
 
Design with citizens
27%
Reduce costs
 
Reduce costs

35+
11%
Put services online
 
Put services online
14%
Share data
 
Share data
49%
Design with citizens
 
Design with citizens
26%
Reduce costs
 
Reduce costs
12%
Put services online
 
Put services online
11%
Share data
 
Share data
43%
Design with citizens
 
Design with citizens
34%
Reduce costs
 
Reduce costs
MAY 2. 2017
Last qn. In which sector do you face the most frustration when trying to access services? A. Health B. Works & Transport C. Justice, Law & Order D. Education
20,433 responded out of 21,735 polled
Female
47%
Health
 
Health
13%
Works & Transport
 
Works & Transport
24%
Justice, Law & Order
 
Justice, Law & Order
16%
Education
 
Education

Male
40%
Health
 
Health
14%
Works & Transport
 
Works & Transport
32%
Justice, Law & Order
 
Justice, Law & Order
14%
Education
 
Education
0-14
33%
Health
 
Health
22%
Works & Transport
 
Works & Transport
17%
Justice, Law & Order
 
Justice, Law & Order
28%
Education
 
Education

15-19
35%
Health
 
Health
15%
Works & Transport
 
Works & Transport
25%
Justice, Law & Order
 
Justice, Law & Order
24%
Education
 
Education

20-24
41%
Health
 
Health
17%
Works & Transport
 
Works & Transport
26%
Justice, Law & Order
 
Justice, Law & Order
17%
Education
 
Education

25-30
44%
Health
 
Health
13%
Works & Transport
 
Works & Transport
31%
Justice, Law & Order
 
Justice, Law & Order
12%
Education
 
Education

31-34
44%
Health
 
Health
10%
Works & Transport
 
Works & Transport
36%
Justice, Law & Order
 
Justice, Law & Order
11%
Education
 
Education

35+
40%
Health
 
Health
10%
Works & Transport
 
Works & Transport
36%
Justice, Law & Order
 
Justice, Law & Order
14%
Education
 
Education
42%
Health
 
Health
14%
Works & Transport
 
Works & Transport
29%
Justice, Law & Order
 
Justice, Law & Order
15%
Education
 
Education

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