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U-Report Chatbots: Violence Against Children, GBV Safeguarding bot, Online Child Exploitation and Abuse and Mental Health.

We are using U-Report to share key life saving information with our users especially adolescents and youth on important child protection topics. 

The topics on child protection that we currently have on the platform include Violence Against Children (VAC), safe guarding information, online child protection and abuse and mental health .

1.    The content on Violence Against Children was adopted from the Ministry of Education and Sports Reporting, Tracking Referral and Response (RTRR) learner’s booklet. We sub divide the lessons into two parts that are easy and short for users to go through.

At the end of the topics, we link users to the GBV Safeguarding chatbot that gives them information on where to seek help incase of violence and we also refer users to Uganda Child Helpline, SAUTI 116 where they can report cases of violence. The safeguarding chatbot provides improved automated detection, response & referral to users who are seeking help via U-Report on SMS or other digital channels.

The internet is not the safest place for every young person, and they need to be educated on Online Child Exploitation and Abuse (OCSEA), informed on how to keep safe while online and guided on where they can seek help. To respond to this need U-Report Uganda in collaboration with the Uganda Child Helpline and the technical support of UNICEF Child Protection team developed a chatbot on OCSEA.

U-Report Uganda launched a MHPSS chatbot on the World Mental Health. The chatbot focuses on breaking down the stigma associated with mental health by creating awareness and providing guidance on how young people can build self-acceptance and recognize and challenge stereotypes about mental healthIn the chatbot, we link users to the chatbot on Build positive connections with people around you and initiating a conversation about mental health.

See by the numbers how we are engaging youth voices for positive social change.